Features

• Customizable wizard for fast, easy entry
• User defined fields and choice lists
• Quick search by numerous keys
• Savable advanced searches by compound keys
• Tailorable selection screens (add your own fields, order, etc.)
• Customer defineable products, customers, contacts, etc.
• Tracks item assignments and referrals
• Unlimited notes can be attached to items
• Attach files of any type
• Excellent reporting

Benefits

• Improves customer service (no items lost)
• Provides visibility into item backlog
• Assists in managing people and processes